Team
Julia Schaumburg
CXO & Partner
As a partner and Customer Experience Architect at Jarvus, Julia brings over a decade of experience in building digital services, technology strategy and program delivery for government agencies. With a background in behavioral science, she excels at building teams and programs that leverage evidence-based, iterative methods to create technology solutions for the public sector. Julia specializes in supporting human-centered efforts to improve service delivery to the public. Her approach focuses on maximizing outcomes for citizens through mixed method research methodologies and human-centered design practices in government contexts.
Areas of Expertise
Public technology
Customer experience design
Service design
UX research
Technology strategy
Agile methodologies in government
Solution architecture
Program management
Human-centered design for frontline public services